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Data Deletion

You can request deletion of your personal data associated with a DialPro app or with your correspondence with us.

How to request deletion

  1. Email support@dialpro-llc.com from the email address associated with your account, if applicable.
  2. Include the app name (Solo, Chart AI, AI Assistant Chat, or ClearDisk) and, if you have one, your in-app user or account identifier.
  3. State clearly that you are requesting deletion of your data.

We will confirm your request and process it within a reasonable timeframe. Some information may be retained where required for legal, accounting or security purposes (for example, records of a completed purchase, which are generally kept and managed by Apple or Google as the payment processor).

In-app deletion

Where an app offers an in-app account or data deletion option, using that option is the fastest way to remove your data directly. Refer to the relevant app's own privacy policy, linked from its App Store or Google Play listing, for app-specific detail.

Subscriptions

Deleting your data does not automatically cancel an active subscription. Subscriptions purchased through the App Store or Google Play must be cancelled directly through your Apple ID or Google account settings.

Contact

Questions about data deletion can be sent to support@dialpro-llc.com.